Valana Minerals Reviews

Valana Minerals is renowned for its flagship foundation products, the Stardust Luxury© Foundation and Premium Performance© Foundation, both of which offer unique blends of Zinc Oxide and Titanium Dioxide for superior coverage without leaving a dry, ashy look. These foundations are part of the brand's commitment to providing pure, luxurious ingredients that are perfect for sensitive skin, non-comedogenic, and long-wearing. All products, including cosmetic brushes, are vegan, contain no animal-derived ingredients, and are not tested on animals. The community around Valana Minerals values education on safer cosmetics and opportunities to connect through events like retreats that support a naturally inspired self-care journey. The website also features a Makeup School – Studio where customers can find tips on choosing their foundation shade, application techniques, troubleshooting, and video tutorials.

Valana Minerals accepts a variety of payment methods for customer convenience. Customers can make purchases using Master Card, VISA, American Express, Discover, PayPal E-Check, and PayPal. Transactions are secured with CVV verification and billing address confirmation. The website ensures that all payment information is collected through a secure SSL server and is deleted after the transaction is processed. Orders are typically shipped within 72 hours, and for domestic shipping, United States Postal Service Priority Mail is used, which usually takes 3 to 4 days to arrive. Insurance is available upon request and payment for such services. For orders to qualify for free shipping, the total must be $75.00 or more, excluding shipping costs and sales tax. This offer cannot be combined with other discounts or offers. Payments made using PayPal E-Check will be shipped after the E-Check has cleared, which typically takes 3 to 5 business days.

Valana Minerals has a return policy that requires exchanges to be reported or initiated within 48 hours of receipt of the order and completed or returned within 5 business days, based on the tracking number provided. The products must be in their original packaging and unused. Shipping charges will not be refunded unless the exchange was due to an error by Valana Minerals. As for the shipping policy, orders are shipped within 72 hours of receipt, using United States Postal Service Priority Mail for domestic shipping, which typically takes 3 to 4 days to arrive. Insurance is available upon request and payment for such services. To qualify for free shipping, items purchased must total $75.00 or more, excluding shipping costs and sales tax. This offer cannot be combined with other discounts or offers. Payments made using PayPal E-Check will be shipped after the E-Check has cleared, which usually takes 3 to 5 business days.

Valana Minerals prioritizes the safety and well-being of both the team and customers, especially during challenging times such as the pandemic. The company has implemented social distancing practices and maintains strict sanitation guidelines in the workplace. Adjustments to these practices are made as necessary to continue providing excellent service and products. Customers can look forward to both classic and new products, and the company is responsive to inquiries, adapting to provide the service deserved. Additionally, Valana Minerals offers webinars and classes, such as the "Nature of Beauty" which delves into the origins of natural cosmetic ingredients, reflecting the brand's dedication to education and community engagement.

Valana Minerals accepts Master Card, VISA, American Express, Discover, PayPal E-Check, and PayPal.

Valana Minerals offers insurance for domestic and international orders, but it is only available upon request through the United States Postal Service for an additional fee.

Valana Minerals typically ships retail orders within 1 to 2 business days, and all orders are shipped within 72 hours of receipt. Domestic shipping is through United States Postal Service Priority Mail, which takes 3 to 4 days to arrive.

International, APO, and FPO orders are shipped using United States Postal Service First Class Mail, Priority Mail, or Global Priority Mail.

Valana Minerals allows customers to exchange merchandise that was damaged during shipping or is defective. Exchanges must be reported/initiated within 48 hours of receipt of the order and completed/returned within 5 business days (based on tracking number) of receipt of the order.